Information We Collect

Personal Information

When you use our financial statement analysis services, we collect information that helps us provide better assistance:

• Contact details (name, email address, phone number)
• Business information (company name, industry, size)
• Financial documents you upload for analysis
• Communication preferences and service requirements
• Payment information processed through secure third-party providers

Technical Information

Our systems automatically collect certain technical data to improve your experience:

• IP address and browser type
• Device information and operating system
• Website usage patterns and interaction data
• Session duration and page views
• Cookies and similar tracking technologies

How We Use Your Information

Your information helps us deliver quality financial analysis services:

Service Delivery

• Processing and analyzing your financial statements
• Providing personalized recommendations and insights
• Communicating about your analysis results
• Managing your account and service preferences
• Processing payments and maintaining transaction records

Business Operations

• Improving our analysis tools and methodologies
• Developing new features based on user feedback
• Ensuring website security and preventing fraud
• Complying with legal and regulatory requirements
• Responding to customer support inquiries

Data Storage and Security

We take your data security seriously and implement multiple protection layers:

Security Measures

• End-to-end encryption for all financial document uploads
• Secure servers hosted in certified data centers within the European Union
• Regular security audits and vulnerability assessments
• Access controls limiting staff access to necessary information only
• Automatic logout and session management

Data Retention

We keep your information only as long as necessary:

• Financial documents: 7 years after analysis completion (Hungarian tax law requirement)
• Personal contact information: Until you request deletion or close your account
• Technical data: 2 years maximum for service improvement purposes
• Communication records: 3 years for customer service quality assurance

Your Rights Under Hungarian and EU Law

As a data subject, you have significant control over your personal information:

Exercising Your Rights

To exercise any of these rights, contact us using the information below. We'll respond within 30 days and verify your identity before processing requests. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Third-Party Services

We work with carefully selected partners to provide our services:

Service Providers

• Payment Processing: Secure payment gateways handle transactions without storing your payment details on our servers
• Cloud Storage: EU-based cloud providers store encrypted copies of your documents
• Email Services: Professional email platforms deliver analysis reports and communications
• Analytics Tools: Website analytics help us improve user experience (personal data is anonymized)

All third-party providers sign data processing agreements ensuring they handle your information according to GDPR standards.

Cookies and Tracking

We use cookies to enhance your website experience:

Essential Cookies

• Session management and secure login functionality
• Shopping cart and service selection preferences
• Security features and fraud prevention

Optional Cookies

• Website analytics and performance monitoring
• User preference storage for better experience
• Marketing effectiveness measurement (anonymized data only)

You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

International Data Transfers

Your data primarily stays within the European Union. When transfers outside the EU are necessary, we ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection
• Certification schemes and codes of conduct

Children's Privacy

Our financial analysis services are designed for business professionals and adults. We don't knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes:

• We'll notify you by email at least 30 days before changes take effect
• We'll post the updated policy on our website with a new effective date
• We'll highlight major changes in our notification
• You can review previous versions by contacting our support team

Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract Performance: Processing necessary to provide financial analysis services
• Legitimate Interest: Improving services and preventing fraud
• Legal Obligation: Complying with Hungarian financial and tax regulations
• Consent: Marketing communications and optional features (withdrawable anytime)